Frontdesk Officer 2 ( মহিলা )

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Dhaka, Bangladesh – Hsc passed/equivalent and Undergraduate running student any reputed University/ College running university student can apply. Job Description / Responsibility: Replying customer queries on company’s assigned channels to provide highest quality of service to the customers over the Phone, SMS, Email, Website. To provide personalized service by responding quickly to the needs of the customers. To keep abreast with the latest information with respect to the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently generate customer interest in the services or products. Ensure feedback from the customer to further improve the customer services. Any other job assigned by management. Job level: Entry level Additional Job Requirements: Excellent oral and written communication and interpersonal skills (Both English and Bangla). Good typing skill both in Bangla & English Familiar with Chatting in different Social Media Professional and courteous behavior and ability to collaborate with a team. Excellent problem-resolution skills and ability to multi-task in a fast-paced, high-volume environment…. – Permanent – Full-time



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